Posted October 20, 2021
About Onsite & Remote Estimator
Intrepid HomesFramingham, Massachusetts Full Time Handyman
Onsite & Remote Estimator
Intrepid Homes - Framingham/Greater Boston Area
We are a newly formed startup based in Boston, MA. We are innovating rapidly within the professional home services industry – an industry that has barely changed in the last 100 years. Why? Because hiring tradespeople or contractors to do even simple tasks is a frustrating and time-consuming process for customers. There are many reasons for this, but one of the biggest is the dangerous shortage of skilled tradespeople in the U.S. — the result of long-term trends that have pushed entry-level workers away from the trades.
At Intrepid, we are focused on building the next generation of trades professionals. We believe more skilled workers, enabled by modern technology, will power a wholly new (and vastly improved) customer experience for all.
We are growing rapidly and need someone to help our team of amazing trades professionals! This is a critical role in converting potential customers to booked jobs and setting our Pro team up for success onsite. Candidates should be technically savvy and have a passion for superior service.
What you will do:
-Partner with the Customer Service team to provide accurate and thoughtful quotes for work in a timely manner; estimates will include time & materials required for a range of projects: from fix & repair to larger renovation
-Compile quotes based on assessments conducted in a range of ways:
-Information relayed by a pro team member that’s been onsite
-Virtually through assisted reality or video calls with customers
-Onsite visits by yourself, when warranted
-Establish a consistent estimate template that is efficient to update per job and relay to the Customer Service team
-Track and assess accuracy of estimating over time and make any necessary adjustments
**-**Deep experience in the trades, ideally with hands-on experience
-Experience with job assessments and estimate building
-Track record of adopting new technology to improve/enhance job quality or performance
-A passion for your craft and a curiosity to always be finding ways to continue to learn
-Availability to work full-time with flexibility to work after hours if needed. We are also open to exploring part-time roles.
This role could be ideal for someone who wants to continue to work in the trades, but is no longer able to work in the field.
We offer competitive salaries, benefits, flexibility and an outstanding culture of intelligent, hard-working, and creative individuals.