AirAce Heating and Cooling




1186 Carolyn Ct East Peoria, Illinois

Posted August 13, 2021

About Office Manager

AirAce Heating and Cooling

East Peoria, IL, USA     Full Time     Heating & Air Conditioning

Compensation: 17.00 - 20.00 USD

Our HVAC company continues to grow! And, we're seeking a customer service representative to join our team! Candidates must have at least 1 year of customer service experience.

You will be responsible for helping our customers and our field team. Our company is open 24 hours a day 7 days. We offer a flexible benefits package and can customize your working hours. We are looking for a candidate to start immediately! Submit resume and references for immediate consideration and schedule an interview today!

Skills needed:

  • Strong Communication Skills

  • Microsoft Excel and Word

  • Create and follow processes

  • Strong organizational skills

  • Social Media scheduling and content creation

  • Image and short video creation for social media

Your Duties Will Include:

  • Answering the phone and scheduling appointments

  • Responding and following up with customers

  • Following up on all lead services

  • Maintenance Plans-scheduling, setting up, tracking

  • Weekly - tagging all jobs and customers

  • Weekly - listening and closing all Google Guarantee leads

  • Registering warranties

  • Scheduling social media and responding

  • Creating images and video content for social media

  • Updating pricing when needed, adding new products, removing products and managing the database

    • Flexible schedule

    • Paid time off

    • Professional development assistance

    • Tuition reimbursement

    • Supplemental Pay: Bonus pay

    **8-hour shift Monday to Friday. Occasional OT and Weekend availability

    Expected Hiring Date
    1 to 2 weeks