AirAce Heating and Cooling

Phone

3096789577

Address

1186 Carolyn Ct East Peoria, Illinois

Posted August 13, 2021

About Office Manager

AirAce Heating and Cooling

East Peoria, IL, USA     Full Time     Heating & Air Conditioning

Compensation: 17.00 - 20.00 USD

Our HVAC company continues to grow! And, we're seeking a customer service representative to join our team! Candidates must have at least 1 year of customer service experience.

You will be responsible for helping our customers and our field team. Our company is open 24 hours a day 7 days. We offer a flexible benefits package and can customize your working hours. We are looking for a candidate to start immediately! Submit resume and references for immediate consideration and schedule an interview today!

Skills needed:

  • Strong Communication Skills

  • Microsoft Excel and Word

  • Create and follow processes

  • Strong organizational skills

  • Social Media scheduling and content creation

  • Image and short video creation for social media

Your Duties Will Include:

  • Answering the phone and scheduling appointments

  • Responding and following up with customers

  • Following up on all lead services

  • Maintenance Plans-scheduling, setting up, tracking

  • Weekly - tagging all jobs and customers

  • Weekly - listening and closing all Google Guarantee leads

  • Registering warranties

  • Scheduling social media and responding

  • Creating images and video content for social media

  • Updating pricing when needed, adding new products, removing products and managing the database
    **
    Benefits:**

    • Flexible schedule

    • Paid time off

    • Professional development assistance

    • Tuition reimbursement

    • Supplemental Pay: Bonus pay

    **Schedule:
    **8-hour shift Monday to Friday. Occasional OT and Weekend availability

    Expected Hiring Date
    1 to 2 weeks

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