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Carpet Cleaning Technician Job Description Template

Carpet Cleaning Technician Job Description Template

Posted by Cam Wilson

December 01, 2021

A carpet cleaning technician is operating floor cleaning equipment as he moves across the carpet.

Carpet Cleaning Technician

[INSERT COMPANY] is a family-owned, award winning carpet, stone and rug cleaning company. We serve [CITY NAME] and surrounding areas in [COUNTY NAME] If you are someone passionate about your work, looking for a long-term career, not just a paycheck; good benefits, a place to call home/family, [INSERT COMPANY] is the place for you. We pride ourselves in our employee-centric work environment and devotion to providing the best service to our customers. We are looking for an experienced carpet cleaner and/or an individual interested in learning the trade to join our team!

General Responsibilities

  • Provide excellent customer service to our customers

  • Assist lead technician on residential and commercial job assignments such as carpet, stone, upholstery, tile and grout and area rug cleaning.

  • Effectively perform all cleaning and services the company offers

  • Travel to different homes and businesses throughout the day to respond to customer concerns in order to clean, restore or replace flooring.

  • Inspect, diagnose and support lead technician onsite, as needed

  • Conduct daily basic performance checks on specialized tools and equipment to ensure proper cleaning and maintenance

  • Maintain work vehicles cleaning agents/solutions stocked and clean.

  • Utilize Customer Relationship Management software to maintain up-to-date customer invoicing and contact information

  • Complete work orders and perform other electronic communications as required.

  • Adhere to all safety policies and procedures

  • Work independently without much supervision but always as a TEAM

  • Keep jobsite clean and vehicles neat and organized

  • Ensure job-site, warehouse and office cleanliness

  • Other onsite or office duties as assigned

Working Conditions

Environmental Conditions:

The employee frequently works in mostly indoor environments but exposed to outside weather conditions, also coming in contact with computers, mechanical parts, and slippery and uneven surfaces. The noise level in the work environment is frequently loud.

Physical Conditions:

Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to stand, walk or sit for prolonged periods; stoop, kneel, crouch or crawl; and use hands to operate and handle objects, tools, and machines. The employee may frequently lift and/or move furniture weighing up to 25 lbs.

Training and compensation

Don’t worry, we’ll train you. Depending on how much experience you have, the range is $13-$18/hour, but we want to get you your own truck and bonuses as soon as possible. We have room for you to grow and advance in the company.

Benefits

We are proud to offer competitive benefits and salaries for our employees

  • Paid Medical, Dental and Vision insurance

  • Paid holidays and vacation (up to [#] weeks)

  • Paid sick time (1 week)

  • Use of company tools and vehicle with gas reimbursement

  • Commissions on large sales

  • Tool purchase program

  • Career growth opportunities

How to apply

To apply, please send a resume and cover letter. In the cover letter, please answer the following questions in individual paragraphs:

  • Describe a particularly challenging assignment and how you fixed it

  • How would you make sure a customer is satisfied?

  • What’s your favorite part about working in the cleaning industry?

Equal opportunity employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.