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Appliance Service Technician Job Description Template

Appliance Service Technician Job Description Template

Posted by AJ McCraw

January 10, 2022

Appliance service technician working on mechanical equipment with his hands shown in greyscale

Appliance Service Technician 

[Company Name] is looking for an experienced Appliance Service Technician with a great attitude and the ability to help customers with their appliance repairs

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. At [Company Name], we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers’ homes.

Benefits

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision Insurance

  • 401(k)

We provide

  • Service vehicle

  • Specialized tools

  • Uniforms

Appliance repair responsibilities

  • Providing timely and quality repairs of customers’ products

  • Maintaining high-quality customer service and care

  • Promoting and selling additional products and services

  • Meeting key performance metrics and/or productivity goals

  • Providing knowledgeable and courteous repair service

  • Looking for ways to improve business performance and enhance the customer experience

  • Maintaining truck stock inventory within the prescribed company guidelines and standards

Requirements of the Service Technician role

  • High school diploma or general education degree (GED)

  • Preferred 3+ years of residential appliance repair experience

  • Experience performing accurate repair of high-end brand products such as Sub Zero, Wolf, Viking, etc.

  • Ability to use a computer for parts inquiries and ordering

  • Experience replacing sealed system on built-in refrigeration units

  • Working mechanical knowledge, including the use of tools and test equipment

  • Flexibility to work variable and flexible hours, including overtime

  • Must possess and maintain a valid state driver’s license for the state in which you are applying

  • Must be able to clear a drug and background check

  • Must be at least 18 years of age

  • Ability to occasionally lift up to 100 lbs.

Must have experience servicing the following home appliances

  • Freezer

  • Garbage Disposal

  • Icemaker

  • Microwave

  • Oven

  • Range and Cooktop

  • Rangehood

  • Refrigerator

  • Clothes Washer and Dryer

  • Trash Compactor

  • Wine or Beverage Refrigerator

Work Location

  • Multiple locations

Job Type

  • Full-time

Pay

  • $25.00 - $35.00 per hour

  • Bonus Pay

  • Commission Pay

Schedule

  • Monday to Friday

  • Overtime

Experience

  • Home Appliance repair: 3 years (Preferred)

  • Sealed Coolant Systems: 1 year (Required)

  • Mechanical knowledge: 1 year (Preferred)

License/Certification

  • Driver's license (Required)

  • EPA Certification (Preferred)

How To Apply

  • Please send your resume to the email address associated with this posting

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.